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This online Learning Network provides members with information and support around Quality Improvement (QI), an evidence-based approach that helps primary care free up time to deliver and evaluate initiatives, and embed new approaches more effectively and efficiently into practice.

QI helps us to make the most of our systems, organisations, talents and expertise to deliver better outcomes for patients.

Members have access to useful resources and case studies as well as opportunities to share learning from their experiences and make useful links with others interested in QI.

Whether you have been undertaking QI work for a while or just want to find out more, this network can support you in your journey and connect you to colleagues across the country who are working in innovative ways.

Membership is open to people working in GP practices and other organisations that support them. Register now to become a member of the Learning Network.

This network has been developed as part of the Royal College of General Practice’s Quality Improvement programme, led by two Clinical Lead’s Dr Mike Holmes and Dr Simon Stockill. If you have any questions about the programme please get in touch with the team at QI.Ready@rcgp.org.uk.

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Continuity of care must be at the forefront of minds as plans are made for how patients access GP services post-COVID

Responding to a new study in the British Journal of General Practice ‘Primary medical care continuity and patient mortality: a systematic review’ Professor Martin Marshall, Chair of the Royal College of GPs, said: “When considering the future of general practice, it’s vital that we place continuity of care at the forefront of our minds.

"We know the trusted GP-patient relationship is something many patients value most about general practice. It is unique, often built over time – and it allows GPs to deliver the holistic, relationship-based care that they excel at delivering. And this study in the British Journal of General Practice adds to the mounting evidence that continuity of care can benefit patients in many ways.
 
"Throughout the COVID-19 pandemic, GPs and our teams have mostly interacted with patients remotely but we’ve remained acutely aware that face-to-face appointments are often necessary – and moving forward we want patients to have a choice as to how they access GP services to suit their needs and preferences. Many GPs have reported that patients, particularly those with complex needs, prefer seeing their doctor in person. Many GPs prefer this too, in part because being in the same room can help facilitate building the relationships with patients on which continuity of care is based.
 
"While GPs and our teams will embrace technology and new ways of working, it’s imperative that we retain continuity of care, regardless of how we interact with our patients and deliver general practice services. We understand that some patients value convenience over continuity, and it’s important that those patients’ needs are met, but those who do value continuity, who are often our patients who have complex, long-term health conditions, it must be made available to them."